Rants in the Pants, Episode 19- My Mistake

I made a big mistake. I answered my phone and I said, “yes.” I hope it never happens again but I’m pretty sure it will. I just can’t help myself.

The phone rang. I just paid my car and house insurance and was fuming over the increases. How the hell they can raise the premiums so much when you have never filed a claim is beyond me. The caller identified themselves as an insurance representative who could help me lower my insurance costs. It was the right message at the right time. I struck like a hungry trout going after a fly and said, “Yes.”

It started out with a single question, “How are you doing today?” After the first round, I found myself the target of a million, ok, a half million questions that had to do with my car, driving record, and my identity. But I didn’t let go. I was hooked by that, “We’re going to save you money.”

When she was finished collecting my information, she asked, “So we can serve you better, why are you wanting to look for another policy?”

“To get a better price,” I answered wondering what kind of mental midget I was talking with.

“If our quote is lower, will you change policies,” she asked.

“Yes,” I said after a dramatic pause. A small group of neglected brain cells deep in my head was trying to tell me I’d gotten into something I would later regret. I failed to heed their cry to hang up the phone.

“Is it OK if I transfer you to a licensed agent to discuss how they can save you money?”

“Yes,” I answered. My pause was more dramatic here. I thought I was talking to an agent already, not a front person. I wondered if they had recorded my answers to the previous questions. I was indeed in deep. Would I need a lawyer if I hung up?

When, after 15 minutes of flute music, I was finally connected to the licensed agent, he started asking me all the same questions she had asked me. I felt miffed. Was this a test? Were they going to compare my previous answers with the answers I gave now to see if I was lying? Or were they just disorganized?

“What is going on here?” I asked. “I just gave all this information to the representative; didn’t she forward it to you?”

“No,” he said oblivious to the harsh tone in my voice and continued asking me questions.

I was so far in stopping the process now seemed like a waste.

The agent finally gave me the quote which turned out to be more expensive than I was paying. I said goodbye to him and hung up wondering what kind of repercussions I would have from this call. I didn’t have to wait long. Immediately, the moment I hung up, the phone rang again. It was another insurance agent who wanted to save me money. Within one hour, I had fifteen calls and two texts from starving insurance agents. My blood was clearly in the water. Every email account I had also got slammed, the boxes full of insurance propositions. In three days, I received over 50 calls and a hundred emails. It’s been two weeks since I made the mistake of saying yes to an insurance salesperson and though the calls and texts have slowed, I’m still getting them.

What bothers me most is the one call made by an automated system that informs me that my quote to this company is ready and to save time and stop them from calling, I need to go over it with the agent.

I tell you, there is no place to run and no place to hide.

2 Comments

  1. Debbie Springer on February 29, 2024 at 11:49 am

    We all make mistakes! Here’s a big hug!

    • Ira White on February 29, 2024 at 1:22 pm

      Thank you! I can always use a big hug.



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